Business Process re-engineering in Gaming

Its obvious that the gaming industry is a fast pace enviroment with stake holders Struggling to get things done on time - they're delayed or regularly require herculean efforts. while there's Significant confusion about how things should be done - nobody really knows who does what anymore.

‍ Some of the signs that you have a challenge within your business are: Internal choke points in the delivery of anything the business needs - single points of failure, relying on one person. People burn out due to the stress of getting anything done - lots of frustration with other teams. This course will help with the Challenge: Finding a simple solution that keeps what works, replaces what doesn't, without adding a huge admin overhead, and is flexible enough to change with the business.

At the end of this introductory session you will be able to:

Identify some signs and causes of process issues

Understand the impact of inefficient processes or operational models

Know how to do a quick analysis of a process or workflow

Design and deploy simple workflows.

This course should be applicable to you if you are in the following roles:

COO, Operations Director, Head of Operations, Senior Project Manager, Marketing Operations Lead/Manager, Operations Manager, Head of Customer/Casino Operations, Casino Operations Lead/Manager, Player Operations Lead/Manager, Head of Business/Corporate Operations

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