Online Gaming Management Masterclass

Comprehensive Online Gaming Training for Executives and Managers

5 days x 3 hours - 8th, 9th 10th, 11th & 12th April 2024

Starts on:
April 8, 2024
Live online course
Multiple Resources
Communicate with your peers
Itsik Akiva
IGaming Course Coach
€ 1,799.00 EUR
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Downloadable Files: 

About the Course

The Online Gaming Management Masterclass training has been designed to enable gaming managers and decision makers to acquire the in-depth knowledge needed to run a successful online gaming operation or expand from Brick and Mortar to online.

Itsik Akiva has enhanced the course material with exercises, use cases, KPIs, and examples which are based on trainers’ 35+ years of experience operating and consulting in dozens of markets, jurisdictions and verticals. This practical and hands-on training experience allows attendees to immediately apply the newly gained knowledge in their own organizations.


Attendees will learn and understand all the major components which influence the gaming offering and the management of a successful online gaming operation. As we navigate through compliance and licensing requirements, platform and technology selection, player acquisition and retention strategies, player protection, bonus policies, and more, we will understand the importance of each element, how they influence each other, and how they impact your strategy and overall profitability.

Who is this course for?

Gaming Executives and Managers (online and B&M)

Gaming Regulators

Gaming Suppliers

Role function ideas


> General Managers

> Gaming Managers

> Marketing Managers

> Gaming Regulators

> Customer Acquisition & Retention Managers

> Affiliate Managers

Course Content

Session 1: The Online Gaming Ecosystem

Session 2: Gaming Content

Session 3: Gaming Economy and Revenue Generation

Session 4: Responsible Gaming, Fraud, Identity Checks and Anti Money Laundering

Session 5: Bonus Management

Session 6: Player Acquisition, Marketing Channels, and Marketing Technology

Session 7: Player Retention, Promotions, Loyalty and VIP Management

Session 8: Business Planning & The Online Gaming Balance Sheet

Session 9: In Practice - Planning Your Next Steps

What Is Included?


> Course Materials

> CPD Accreditation, with points and certificate

> Post-course, private 1 on 1 - 20 minute consultation with the trainer