The mission behind Gaming Operations Academy.
Partner with us to bring the best out of you and your team. Gaming Operations Academy is committed to promoting fairness, inclusiveness, professionalism, diversity, honesty & transparency in the gaming space.
Our Story
Over the past year our coaches have trained over
Our Story
We are a boutique training and consultancy agency made up of a fun team of diverse gaming professionals that work in all areas of the gaming space regardless of where you are on your journey.
We help every organisation regardless of where they are on their journey... From Start-Ups to established organisations searching for operational excellence, we have accredited training that has you covered:
Land based & Retail
Affiliate management
Online Gaming
Sports Betting
Lotteries
ESports
Compliance
Anti Money Laundering
Responsible Gaming
We are proud to have a diverse team of Gaming professionals, each with a wide range of experience from across the industry.
Every one of our trainers are currently assisting gaming operators, regulators and suppliers in each global gaming territory fulfilling their new goals for a modern time.
By having our worldwide real time experience, we can ensure that we can share with you the latest trends, ideas and best practice for the success and growth of your organisation.
Meet Our Trainers
Steven Armstrong
Steven began his journey in the financial sector at Coutts Bank, gradually expanding his expertise through roles at Allied Irish Bank and Rabobank, before transitioning to Bank of Ireland First Currency Services. It was at Bank of Ireland where Steven's career pivoted towards risk and compliance, supported by his pursuit of an International Compliance Diploma in Risk, AML, and Compliance. Advancing to the Deputy MLRO position, Steven took charge of managing risk, compliance, and AML for Bank of Ireland's banknote division, fostering key relationships with regulatory bodies like the Bank of England, European Central Bank, and the Federal Reserve Bank.
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Scott Rowan
Scott specialises in crafting innovative, data-driven sportsbook strategies that optimise every aspect of your sportsbook, including marketing, CRM, VIP management, regulatory compliance, player behaviour patterns, and decision-making by addressing the impact of cognitive biases.
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Kyle Lawson
Kyle is a sportsbook manager and business analyst with years of experience across iGaming, trading, and sportsbook operations.
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