3 days x 3 hours 12th, 13th & 14th March
Its obvious that the gaming industry is a fast pace enviroment with stake holders Struggling to get things done on time - they're delayed or regularly require herculean efforts.
while there's Significant confusion about how things should be done - nobody really knows who does what anymore.
Some of the signs that you have a challenge within your business are:
Internal choke points in the delivery of anything the business needs - single points of failure, relying on one person.
People burn out due to the stress of getting anything done - lots of frustration with other teams.
This course will help with the Challenge: Finding a simple solution that keeps what works, replaces what doesn't, without adding a huge admin overhead, and is flexible enough to change with the business.
This course should be applicable to you if you are in the following roles:
COO, Operations Director, Head of Operations, Senior Project Manager, Marketing Operations Lead/Manager, Operations Manager, Head of Customer/Casino Operations, Casino Operations Lead/Manager, Player Operations Lead/Manager, Head of Business/Corporate Operations
You can use a framework, but it could be overkill
Don’t try to use it all - not needed, counterproductive
Design the process to create value in stages
Split into parts, combine parts - but keep it simple and flexible
Make sure communication is built into the process.
A new process to fix what’s not working and keep what is
Map that to the teams and tools
Onboarding welcome pack containing: A pre-course questionnaire (to understand your expectations), The latest course syllabus, Joining instructions and The pre-course material