How to reboot your table games operation
2 days x 3 hours - TBC 2022
Even with the many options of technology, the table games operation has not changed much over the past century.
Now is the time to take the initiative, improve profitability & enhance your customer experience by upskilling your team and efficiently integrating table games in your casino product mix.
3 core challenges for table games operations are:
- Improving Table Game Manager’s understanding of the mathematics behind the games
- Managing the pressure to increase hands per hour, processes and productivity without negatively impacting the customer experience.
- Effectively taking advantage of evolving technology to increase the dealer and customer experience
Who is this course for? Land based Operators
Role function ideas: General managers, Gaming managers, Table Games managers, table games assistants, marketing Managers, customer experience managers, Casino Managers, finance managers CEO, CFO, CMO
CPD Accredited Course
Module 1 - Past present and future of the table games ecosystem
Module 2 - Getting to grips with the real mathematics behind the games
Module 3 - Customer centricity and improved profitability
Module 4 - Yield management and selecting the right games
Module 5 - Promotion management
Module 6 - How to select the right technology to enhance your gaming floor