Jurisdiction's: Malta, UK, Spain, Italy
Responsible gaming behaviour is essential for all individuals involved in the gaming industry. The “Player Protection Training” is dedicated to beginners and professionals as well as to the management board, and the goal of the training is to teach them the best practice of gaming in order to prevent or eliminate possible negative effects. After completing the training,participants will be capable of recognizing addictive gaming behavior, prevent it or to take action against it. Every successful participant will receive a certificate.
Who is this course for:
· Customer Support Agents, Responsible Gaming Case Handlers or related management roles ofB2C Gambling Operations
· Any individual willing to be introduced to or seeking to brush up their responsible gaming skills
· Compliance Professionals who seek to understand better Player Protection from an operational perspective
Certification: All participants will receive a Certificate of Completion after successfully finalising the course.
Jurisdiction's: Malta,UK, Spain, Italy
Relevant Terms & Definitions / Legal obligations / Indicators for problem gambling / Measures to protect players / Common topics of problem gamblers in consultation / Barriers to get help