1 hour sample workshop of the full course. This workshop will touch upon:
A high-level overview of what VIP programs and VIP segments are
Explain that VIP is not a one-size-fits-all model and break down the types of VIP programs
Understanding how to create a VIP program and its benefits for growing a brand
Demonstrating how VIP programs help to solidify relationships with affiliates
Explaining what early detection is and how this plays a crucial part in developing players into VIPs
Discussing how VIP as a concept has changed
Providing a breakdown of the differences between the old and current VIP program models and highlighting the direction VIP is headed
Brief overview Explaining how to create a modern program
Turnkey solutions and managed services
Pros and cons of using VIP-managed services versus taking VIP in-house
Brief insights into other areas that will be discussed in the 2-day workshop
Q&A to conclude the 1-hour workshop
Who is this course for? Igaming Operators, Land based Operators, Start ups. regulators
Role function ideas: Marketing Managers, VIP programme Managers, Loyalty scheme managers, Customer experience managers, General managers, Finance managers, customer acquisition and retention specialists CEO, COO,CMO
Getting to grips with the latest advancements in Artificial Intelligence and how it can benefit the Casino Gaming industry
Latest updates in Gamification, Metaverse and AI in Gaming